By visiting our website, placing an order, creating an account, or purchasing a product, you agree to these Terms.

If you do not agree, do not use the website or place an order.

The website is operated by Healthy Nutrition Group LLC, doing business as Natural Shilajit.

Throughout these Terms, "Natural Shilajit," "we," "us," and "our" refer to Healthy Nutrition Group LLC.

You must be at least the age of majority in your jurisdiction to place an order.

By using the website or placing an order, you represent that you have the legal authority to enter into these Terms and to use the payment method provided.

Our products are dietary supplements or wellness products, not medicines.

Statements on the website have not been evaluated by the Food and Drug Administration.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Content on the website is for informational purposes only and is not medical advice.

Always consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or are purchasing for someone else.

We try to display product descriptions, images, ingredients, sizes, prices, and availability accurately.

We do not guarantee that all information is error-free, complete, or current.

Product packaging, color, texture, and appearance may vary slightly.

We may correct errors, update information, change prices, limit quantities, or cancel orders affected by errors, availability issues, suspected abuse, or fraud.

Placing an order is an offer to purchase.

We may accept, decline, cancel, hold, refund, or limit any order at our discretion, including orders that appear fraudulent, high risk, unverifiable, placed by resellers, placed with inaccurate information, or otherwise inconsistent with these Terms.

You agree to provide current, complete, and accurate billing, shipping, contact, and payment information.

You are responsible for reviewing your order details and shipping address before submitting payment.

By submitting payment information, you represent that you are authorized to use the payment method and authorize us and our payment processors to charge the total shown at checkout, including product price, shipping, taxes, duties where applicable, discounts, and any recurring subscription charges you authorize.

Your bank or card issuer may show our billing descriptor differently from the website name.

If you do not recognize a charge, contact support@naturalshilajit.com so we can identify the order and resolve the issue.

To protect customers and our business, we may use fraud prevention tools, payment verification, address verification, CVV checks, 3D Secure, device/IP review, order history, manual review, and other risk controls.

We may ask for additional verification before fulfilling an order.

If verification is not completed or an order appears high risk, we may cancel or refund the order before shipment.

Shipping is governed by our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise.

You are responsible for providing an accurate shipping address.

We are not responsible for delays, loss, or delivery issues caused by incorrect or incomplete addresses, carrier delays, customs, unpaid duties, or events outside our control.

Returns and refunds are governed by our Refund & Return Policy.

Order cancellations and subscription cancellations are governed by our Cancellation Policy, if separately posted, and by the subscription terms in these Terms.

If you have a problem with an order, delivery, product, refund, or billing issue, contact support@naturalshilajit.com so we can review and resolve eligible issues quickly.

If you select a subscription product, you authorize Natural Shilajit to charge your selected payment method automatically at the price and frequency shown at checkout until you cancel.

Your subscription terms, including product, price, billing frequency, and next billing date, will be shown before checkout and in subscription emails.

You may cancel, pause, or skip future subscription orders before the next billing date through your customer account, the Manage Subscription link in our emails, or by contacting support if you cannot access your account.

Cancellation stops future charges.

Cancellation does not automatically refund orders that were already processed, fulfilled, or shipped before cancellation was completed.

At checkout, we may require you to acknowledge that you reviewed your order, shipping address, policies, subscription terms where applicable, and payment authorization.

We may store the acknowledgement text, policy version, timestamp, IP address, user agent, order ID, and related records as proof of consent and for fraud prevention, customer support, subscription management, legal compliance, and payment dispute handling.

If you believe a charge is incorrect, unauthorized, duplicated, not recognized, or related to a delivery, cancellation, product, or refund issue, contact support@naturalshilajit.com first.

Support can usually resolve order and billing issues faster than a bank dispute.

Nothing in these Terms limits any rights you may have under applicable law or payment network rules.

However, if you open a payment dispute, chargeback, or inquiry, you understand that we may submit relevant evidence to the payment processor, card network, issuing bank, or dispute platform, including order records, checkout acknowledgements, policy versions, subscription records, payment verification, fraud checks, communications, refund records, shipping records, tracking, delivery confirmation, and support history.

Products purchased from our website are for personal use only unless we provide written authorization.

You may not resell our products on marketplaces, retail stores, websites, social media, or through private sales without our prior written approval.

We may cancel or refuse orders that appear intended for resale, wholesale, unauthorized distribution, marketplace arbitrage, or other commercial use.

If you submit reviews, photos, comments, feedback, or other content, you represent that your content is truthful, lawful, and does not violate the rights of others.

You grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, display, edit, and distribute that content for business, marketing, and customer support purposes.

We may moderate, remove, or refuse content at our discretion.

The website, brand names, logos, product images, text, graphics, designs, videos, and other content are owned by us or our licensors and protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, or exploit website content without our written permission.

You agree not to use the website for unlawful, abusive, fraudulent, harmful, or disruptive purposes.

You may not interfere with website security, scrape data, use automated bots without permission, attempt unauthorized access, submit false information, misuse promotions, violate intellectual property rights, or place orders using unauthorized payment methods.

Our website may use or link to third-party services, including payment providers, shipping carriers, analytics tools, marketing platforms, subscription platforms, financing partners, and social platforms.

We are not responsible for third-party websites, policies, performance, or practices.

Except as expressly stated in our policies or required by law, the website and products are provided on an "as is" and "as available" basis.

We disclaim warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Natural Shilajit and Healthy Nutrition Group LLC will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost revenue, loss of data, or business interruption.

To the fullest extent permitted by law, our total liability for any claim relating to an order or product will not exceed the amount you paid for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

You agree to indemnify and hold harmless Natural Shilajit, Healthy Nutrition Group LLC, and their owners, officers, employees, contractors, partners, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from your violation of these Terms, misuse of the website, unlawful conduct, unauthorized resale, or violation of another party's rights.

These Terms are governed by the laws of California, without regard to conflict of law principles, unless applicable law requires otherwise.

Contact us first at support@naturalshilajit.com so we can try to resolve any issue informally.

We may update these Terms from time to time.

The updated version will be posted on this page with a new "Last updated" date.

Your continued use of the website after updates means you accept the updated Terms.

Questions about these Terms should be sent to:

Natural Shilajit
Healthy Nutrition Group LLC
Email: support@naturalshilajit.com
Address: 15403 Archwood St, Van Nuys, CA 91406